About Us
We are a professional Virtual Call Center that has available work-from-home customer representative opportunities for brands like Home Depot, Coach, First Citizens Bank, Carnival Cruise Line, and many more.
Griffin Virtual Call Center is a staffing agency that offers customer support services, including voice, email, live chat, text, social media, and technical support.
We are hiring customer service representatives to work from home for different companies through a technology platform called Arise.
Customer Representative Duties and Responsibilities generally include:
- Answering phone calls and/or emails
- Responding to customer questions and complaints
- Walking customers through basic troubleshooting or setup processes
In the case of a sales customer service representative, customer service duties and responsibilities will include:
- Selling products and services to clients
- Processing payments
Customer Service Representative Requirements:
- High school diploma, general education degree, or equivalent
- Ability to stay calm when customers are stressed or upset
- Comfortable using computers
- Experience working with customer support
- Personal Computer/Laptop
Job Types: Full-time, Part-time, Contract, Temporary
Pay: $10.00 - $13.00 per hour
Benefits: Flexible schedule
Shift: Day shift, Evening shift, Night shift
Work Location: Remote